ELN is based in Northern Ireland, and this is where all our orders are packed and shipped from.

We aim to complete and dispatch orders as soon as possible after being placed, shipping Monday - Friday, except UK holidays.

Currently we ship worldwide, offering the below delivery options at the check out:

Northern Ireland & UK

Royal Mail 1st Class (2-3 working days) - £4.00 

Royal Mail Tracked 48 ( 2-3 working days) - £4.50

EuropeRoyal Mail International Standard (3-5 working days) - £7.00

Royal Mail Tracked & Signed (3-5 working days) - £11.00

USA & Canada Royal Mail International Standard (5-7 working days) - £15.00

Royal Mail Tracked & Signed (5-7 working days) - £18.00

Australia & New Zealand Royal Mail International Standard (6-7 working days) - £13.00

Royal MailTracked & Signed (6-7 working days) - £17.00

Returns

Hopefully you’re in love with your new ELN purchase, however if not and you wish to return your item please use the contact button below or email ellen@by-eln.com within 14 days of your order.

Printed and embroidered garments can only be returned if unused, unworn and in their original condition. 

Unfortunately, do to the nature of production, made to order pieces cannot be returned or refunded.

Once the return has been received a refund will be processed.Unfortunately, we cannot refund any postage costs and customers will be responsible for return postage costs.

We advise to return items via a tracked method as lost returns cannot be refunded.